info@gateset.co.uk

sale@gateset.co.uk

shipping@gateset.co.uk

020 3432 0452

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020 3432 0452

Return and Refund Policies

Right of Cancellation:

You have the right to withdraw from this contract within one month without giving any reason. The cancellation period is 30 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. The buyer bears the return costs. The reverse transaction takes place within 7 working days after receipt and inspection of the goods. If the customer paid via PayPal, the buyer protection can only be activated 7 working days after the goods have arrived at the seller. If buyer protection is activated beforehand, the seller reserves the right to take action against it. The complete delivery is sent to the buyer as a reminder.

See judgment: (BGH AZ: VIII ZR 83/16 and VIII ZR 213/16t). A seller is therefore entitled to sue for a payment in court, even if PayPal buyer protection previously enabled the reverse transaction.

To exercise your right of withdrawal, you must tell us:

GateSet Ltd.

Warehouse/Office:

34-35 Hatton Garden

Holborn, London

EC1N 8DC

UK

Email: info@gateset.co.uk

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification of your exercise of the right of cancellation before the cancellation period has expired.Consequences of cancellationIf you cancel this contract, we will send you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case within fourteen days at the latest to be returned to us or handed over to us from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Exclusion of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, model withdrawal form. If you want to revoke the contract, please fill out this form and send it back to us: You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Exclusion of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, model withdrawal form. If you want to revoke the contract, please fill out this form and send it back to us: You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. 

Seller information:

Warehouse/Office:

34-35 Hatton Garden

Holborn, London

EC1N 8DC

UK

Email: info@gateset.co.uk

I hereby revoke the contract I have concluded for the purchase of the following goods/the provision of services:

Quantity Article name ………………/……………………………………. Order date ……………………………………………………….

Order number ……………………………………………………….Goods received on ……………………………………………………….

Total price of the goods £………………………………………………

Personal information of the buyer:

First name, surname ……………………………………………………….Street and house number ……………………………………………………….

Postal code and city ……………………………………………………….………………………………………………………………… ………………………………………..

Date, signature:

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